Case Study: LearnKey
Streamlines On-Demand, E-Learning Training Programs
--LearnKey’s interactive Web and CD based training and personal development courses provide valuable link between training and HR--
Confucius is credited with saying, "I hear and I know; I see and I remember; I do and I understand." That statement summarizes the age-old challenge facing HR professionals who are tasked with employee training for job skills and personal development: How does one best assimilate and bring up to speed new employees and also provide a path for those who wish to take their performance and abilities to the next level?
LearnKey helps bridge the gap with e-learning resources for:
· Personal/General training skills
· Management training skills
· Leadership training skills
Industry wide, the largest area of training budgets continues to be leadership and management training followed by personal and industry-specific training, then mandatory compliance programs (such as sexual harassment prevention training) and IT training.
Recently, a privately held manufacturing and distribution company took up the task of building a cohesive training program. The HR team faced some hefty challenges to help people better know, remember and understand the important job and personal development skills associated with the business. The following illustrates how LearnKey helped them meet these challenges with interactive e-learning courses.
Challenge: Developing a Consistent On-Demand
Worldwide Training Program
This particular company is an international
leading provider of manufacturing and related services with several hundred
employees, sales associates and customer educators in
With facilities on different ends of the Earth,
the HR manager responsible for training decided it would be best to develop an
online e-learning system so everyone who needs access can have access to
training courses and other resources. Faced with the idea that a one-hour
custom training program would take about 200 hours to design and develop (the
company sought other options, since the company had neither the time nor the
budget for such an approach.)
Solution: LearnKey Provides a Broad Line of
e-Learning Products
After assessing employee needs, the HR Team researched
the appropriate training resources to fulfill the company’s requirements of an
engaging, interactive and effective training program. The program needed to
include training courses that covered topics from sexual harassment prevention
training for managers to basic computer training for entry-level employees.
They concluded that LearnKey’s state-of-the-art training programs and courses
were the best fit to meet the company’s current and future e-learning needs.
LearnKey, which works closely with training
experts to create an interactive learning experience, provided several
different training courses to meet their varied needs. LearnKey’s multimedia
format combined with the engaging human element that each expert instructor
brings to a course creates a winning formula that is inline with requirements
for interactive and effective training.
It was critical that the implementation of the
training program not only help assimilate new employees to the company, but it
also needed to bring employees to a higher level of comprehension and
capability with the latest technology and company standards.
To manage the e-learning content, the training
manager developed a simple, easy to follow Training Matrix, which is tied to
the various LearnKey courses. They had always done training on certain levels,
but they didn’t have a truly robust method to track and validate the specific
training they were offering for each department and various positions of the
company.
“Teach a Man to Fish…”
Each manager at the company completed a
needs-assessment to identify core courses for their individual departments. The
courses were then fed into the Training Matrix to address the training needs of
the entire company.
While all employees are given basic core
training when they first arrive, managers may tailor training programs for new
employees, as appropriate, by selecting specific classes from the LearnKey
catalog to fully benefit members of their department. Additionally, managers
can also suggest additional training outside the core programs that they feel
may help employees achieve greater success in their fields.
Beyond managers identifying employee needs, the
employees themselves can utilize the training modules to further their personal
and professional development. Whether it be moving up in the department they
currently work in, or transitioning to a different section of the company
entirely, the LearnKey programs are available to self-motivated employees for
their personal advancement. Employees can identify what skills they wish to
further expand upon and select from the catalog of classes available to the
company. This improvement in employee performance adds to the overall value of
the company itself.
The HR team was able to make all the training
courses available through multiple venues. Employees now have the option of
completing training courses by logging on to the company’s Website, essentially
making interactive, dynamic training available to any employee, anywhere,
anytime.
LearnKey is an integral part of helping HR
executives more easily manage training programs because of the straightforward
programming which can elevate employees across an organization to the next
level of operation.
HR professionals and managers leverage LearnKey’s flexibility to customize programs that meet employee and company standards. Employees can then gain greater understanding of the learning material from LearnKey’s broad collection of specifically tailored courseware, which would be nearly impossible to create in-house, based on time and budgets.