Customer Feedback

Toddy Tackett Graduates from Career Ladder Program

"In 2005, we expanded the use of, and accessibility to, LearnKey beyond the intended employee group of IT professionals by making it available to all APS employee groups. Around that same time, a collaboration was formed between APS HR/Training Resource Center, our Secretarial/Clerical Associations’ Union, and our local community college (CNM-Central New Mexico University) to develop a plan to expand the Career Ladder program by allowing LearnKey courses to ‘count’ towards credits required for Career Ladder completion. A similar program is in place for our Para Educators group (Educational Assistants) at APS.

What does this mean to our Secretarial and Clerical employees and Para’s who meet program requirements? First and foremost, an affordable and accessible learning experience at their fingertips, an increase of $615 in annual earnings without the burden of paying for courses out of pocket, and an increased skill level accompanied by an increased level of confidence in performing at and beyond the level required for their position! What does this mean to Toddy Tackett? Toddy works here at our APS Admin offices and I’ve had the pleasure of working with her personally to help guide her through this process. I know, from that personal perspective, that she would not have been able to complete the requirements of this program if not for LearnKey and the ability to take a majority of her require program courses online.

This is why it’s so easy for me to do the work I do with LearnKey here at APS – it's life-changing to the employees (and students) who touch this system!"

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