LearnKey Training

Outlook 2003 Course

Outlook 2003 Course

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Outlook 2003 Course

3 Sessions -
8 Hours of Interactive Training

Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the calendar, managing and scheduling your time more effectively, creating better professional communications? Expert Erin Olsen will teach you how to do all of this and more with Outlook 2003.

Benefits
  • Manage your mail effectively and secure your inbox.
  • Train to become a Microsoft Office Specialist.
  • Create professional communications.

About The Author
Since founding PCKeys Technology Solutions in 1995, Erin Olsen has personally trained more than 10,000 people worldwide in a wide variety of applications and technologies. She has assisted numerous organizations to maximize efficiency using Microsoft, Adobe and Macromedia software tools. Erin holds a MOS Master Instructor certification and enjoys a reputation for providing solid foundations in skills applicable to real-world needs in an easy-to-understand and fun manner. She combines technical knowledge with real-world experience allowing her to provide a wealth of practical examples and inside tips to help her audience learn, retain and actually apply their skills.

Session 1

Section A: Introduction

  • What is Outlook?
  • Usage
  • Unified Mode
  • E-mail Support
  • Exchange Storage/Sync
  • Personal Folders

Section B: Outlook 2003 Interface

  • Starting Outlook
  • Setup E-mail
  • Adding E-mail Account
  • Pane View
  • Navigation Pane Options

Section C: Navigating with Outlook

  • Folders
  • Inbox/Reading Pane
  • Outlook Today
  • Go Menu

Section D: Creating Messages

  • E-mail Messages
  • Addressing Options
  • Checking Names
  • Subject Line
  • Text Block
  • Message Options
  • Tracking/Delivery
  • Send and Receive

Section E: Working with Messages

  • Outbox
  • Sent Items
  • Inbox
  • Voting Options
  • Reply
  • Reply to All
  • Forwarding

Section F: Global E-mail Options

  • Message Handling
  • Advanced Options
  • Reply/Forward Options
  • Mail Setup Tab
  • Mail Format Tab
  • Create Signature
  • Signature Options
  • Spelling/Other Tab

Section G: Formatting Messages

  • Creating New Message
  • Formatting Toolbar
  • Create Attachment
  • Edit Message
  • Check Spelling
  • Saving Drafts
  • Changing Formats
  • Stationery Options

Section H: Securing Your Inbox

  • Restricted Files
  • Beaconing
  • Blocked Attachments
  • Junk E-mail Options
  • Adding Senders

Session 2

Section A: Managing Your Inbox

  • Read/Unread Messages
  • Flagging Messages
  • Add Reminder
  • Search Folders
  • Sorting Inbox
  • Advanced Find
  • Completing Flags
  • Using Colors

Section B: Message Options

  • Recalling Messages
  • Resending Messages
  • Out of Office Assistant
  • Receiving Out of Office

Section C: Print, Save, and Delete

  • Printing Messages
  • Saving Messages
  • HTML Messages
  • New E-mail Shortcut
  • Deleting Messages
  • Deleting Shortcut

Section D: Folders and Folder Rules

  • Creating Folders
  • Creating Subfolders
  • Renaming Folders
  • From Inbox to Folder
  • Rules Wizard
  • Creating Rules
  • Specify Options

Section E: Create and Edit Contacts

  • Creating New Contacts
  • Adding E-mail Addresses
  • Adding Pictures
  • Adding Phone Numbers
  • Adding Addresses
  • Assigning Contacts
  • Creating Categories
  • Contact Details

Section F: Working with Contacts

  • Contact Views
  • Same Company Contacts
  • Contact Actions
  • Vcards
  • Add to Contact List

Section G: Distribution List

  • Create Group
  • Nested Lists
  • Use Distribution Group

Session 3

Section A: Calendars

  • Views
  • Customized View
  • Add Appointments
  • Reminder Options
  • Apply to Category
  • Recurring Appointments
  • Move/Delete
  • Events

Section B: Meetings

  • E-mail Survey Tally
  • Set Up Meeting
  • Set Up Meeting Group
  • Schedule Meeting
  • Meeting Request
  • Meeting Tally
  • Modify Meetings

Section C: Advanced Calendars

  • Multiple Calendars
  • Group Schedule
  • Reminders
  • Calendar Work Week
  • Add Holidays
  • Time Zones

Section D: Sharing Information

  • Share
  • Add Delegates
  • Designated Delegates
  • View Shares
  • Print Options
  • Page Setup
  • Web Calendars

Section E: Task and Notes

  • Add Task
  • Task Details
  • Recurring Tasks
  • Assign Tasks
  • Task Requests
  • Task Management
  • Notes
  • Calendaring Tasks

Section F: Alternate Access

  • Storage Options
  • Archive Options
  • Web Access
  • Offline Access
  • Offline Folders
  • Send/Receive Groups
  • Change Connection State
  • Cached Exchange Mode