Follow the steps below to remove the current version of Flash and install Flash 10.0 Player.
1. Please download the following zip file containing the Flash player uninstaller and installer: AdobeFlashPlayerUninstallandReinstall.zip
2. Save to your Desktop
3. When finished click on Open or go to the location on your desktop and run the file
4. Folder will open up in whatever ZIP program you have installed (winzip, Winrar)
5. Close all open browser windows and double click on "uninstall_flash_player.exe "
8. Click on Uninstall
9. Click on OK when finished
10. Double Click on "Flashplayer10r45_2_winax.exe "
11. Click on Yes to Install
12. Click on OK when finished
13. Test to verify the issue has been resolved