| Symptoms:
When trying to install a new course, A message stating: "This Operation Requires Administrative Rights " appears and you can not continue. |
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Detailed Information: This error means that the user that is currently logged in is not registering as a Local Administrator. LearnKey software can only be installed with the built-in Local Administrator account if you receive this message. *Note user name required is: "Administrator ". This is the only account that will work. You will not be able to install with any other account even if it has administrative rights assigned to it. |
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Solution: Step 1 Put your course CD into the CD drive. Cancel the Auto Run and explore the CD ROM drive by right clicking on it and choosing "Explore or Open " from within "Computer or My Computer ". Step 2 Right click on the "Setup.exe " file and choose "Run as...(Windows XP) or Run as Administrator (Windows Vista/7) ". You will need to run the program with the built-in Local Administrator account and type in the password. Afterward, please test the program. If the above solution doesn’t resolve the issue, please continue following the instructions below. Locate the files/folder seen in the screen shot below and allow the user "Write " access to them all. ![]() |
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