Quickly improve customer service skills inside your organization -- and see a significant impact at consumer level. Learn how to deal effectively with angry customers, clients, or colleagues while collaborating to create a win-win outcome. This series pinpoints the skills that will make every employee aware of the importance of excellent customer service. Series includes four complete courses: Calming Upset Customers, Connecting to Customers through Customer Service, Helping Customers through Quality Service, and The Cornerstones of Sales and Customer Service.
Customer Service Series (NEW)Kantola, Crisp Benefits
• Gain trust from customers when their problems are solved.
• Learn skills necessary to create a positive customer experience.
• Grow your business by focusing on customer needs
Related CoursesHandling Conflict and Confrontation Powerful Presentation Skills Working as a Team
4 Session / 5 Hours
Product ID # 062168
Single user price: $425.00
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More InformationCourse Syllabus Career Tracks Certification Tracks"This course from LearnKey was amazing! I made it through all of the training in a week. The experts really know their stuff. This will be very useful information the rest of my life. Thanks again! "