Quickly improve customer service skills inside your organization -- and see a significant impact at consumer level. Learn how to deal effectively with angry customers, clients, or colleagues while collaborating to create a win-win outcome. This series pinpoints the skills that will make every employee aware of the importance of excellent customer service. Series includes four complete courses: Calming Upset Customers, Connecting to Customers through Customer Service, Helping Customers through Quality Service, and The Cornerstones of Sales and Customer Service. Customer Service Series (NEW) Kantola, Crisp
Benefits  • Gain trust from customers when their problems are solved.
 • Learn skills necessary to create a positive customer experience.
 • Grow your business by focusing on customer needs Related Courses Handling Conflict and Confrontation
Powerful Presentation Skills
Working as a Team
   4 Session / 5 Hours
   Product ID # 062168
   Single user price: $425.00

   Select Training Preference:

---

More Information Course Syllabus
Career Tracks
Certification Tracks "This course from LearnKey was amazing! I made it through all of the training in a week. The experts really know their stuff. This will be very useful information the rest of my life. Thanks again! "

View More Comments